Frequently Asked Questions
Sorry, we do not take table reservations. Read more about our tea room.
Yes, well-behaved dogs on a lead are allowed around the nursery, gift shop and garden shop. Sorry, dogs are NOT allowed in our Tea Room or in John’s Garden.
Ashwood Gift Vouchers (exclusive to Ashwood Nurseries) can be purchased directly from our Gift Shop, Garden Shop or online. They can be redeemed in our Gift Shop, Garden Shop or Tea Room. The voucher cannot be exchanged for cash, nor can change be given. The voucher must be presented at the time of redemption and cannot be replaced if lost or damaged. We are sorry, but we cannot redeem them for event tickets or online transactions.
Tea for Two Gift Vouchers
Tea for Two Gift Vouchers (exclusive to Ashwood Nurseries) can be purchased directly from our Tea Room, Gift Shop, Garden Shop or online. They are valid for 12 months from purchase. We are sorry, but the items entitled to the voucher cannot be exchanged for other items on the menu. The voucher cannot be exchanged for cash, nor can change be given. The voucher must be presented at the time of redemption and cannot be replaced if lost or damaged.
We sell HTA National Garden Gift Vouchers and Gift Cards in-store only. Sorry, we do not post them out. We can redeem them in our Gift Shop and Garden Shop. Paper vouchers must be in date.
Our Tea Room cannot redeem HTA Gift Cards and E-vouchers but can redeem Paper vouchers as long as they are in date.
Paper vouchers cannot be exchanged for cash, nor can change be given. The voucher must be presented at the time of redemption and cannot be replaced if lost or damaged. We are sorry, but we cannot redeem them for online transactions.
We can post out:
- Our exclusive Ashwood Gift Vouchers are for use in-store only. P&P charges apply. Buy online now
- Our exclusive Ashwood Tea for Two Vouchers is for use in-store only. P&P charges apply. Buy online now
We are sorry, but we cannot post out the HTA Gift Vouchers and Gift Cards.
We are sorry, but we are only a small team and do not offer an advisory service. Please see Advice page for useful cultural information.
- Please see our Online Shop for current availability.
- Ashwood Garden Hybrids and Ashwood Evolution Group: These are generally predicted to be available from early to mid February to mid-March, while stocks last. This can vary from year to year depending on weather conditions. Be aware that our hybrids are seed-raised (not grown by tissue culture) and we have to wait for our plants to flower before we can identify the colour, so please be patient.
- Species and interspecies hybrids: We usually have a good selection of these from mid October to January.
- Can’t see what you’re looking for online? Please subscribe to the automated ‘Back in Stock’ notification on the Online Shop and you will be automatically be notified when the item comes back into stock.
- Please place your order straightaway when you receive your automated ‘Back in Stock’ notification, as stock will be limited. We cannot guarantee that plants will remain in stock indefinitely.
- Visiting the nursery? Please telephone our Mail Order Department (01384 401996) well before you visit if you have particular colours/forms in mind, to avoid disappointment
- Please see our Online Shop for current availability.
- Many hepaticas are now available all the year round while some have a more seasonal availabilty, typically around March-April or September-October.
- Can’t see what you’re looking for online? Please subscribe to the automated ‘Back in Stock’ notification on the Online Shop and you will be automatically be notified when the item comes back into stock.
- Please place your order straightaway when you receive your automated ‘Back in Stock’ notification, as stock will be limited. We cannot guarantee that plants will remain in stock indefinitely.
- Visiting the nursery? Please telephone our Mail Order Department (01384 401996) well before you visit if you have particular varieties in mind, to avoid disappointment