Delivery
PROCESSING AND DESPATCHING YOUR ORDER
We endeavour to pack and despatch your order as soon as possible after we receive it but, depending on circumstances, it can take up to 10 working days from receipt of order to delivery.
You will receive a shipping notification by email (unless your order has been amended in any way).
If you have provided a mobile number or email address you will be notified by the courier of a delivery date and approximate delivery time.
DELIVERY CHARGES
PLANTS: UK MAINLAND (ENGLAND, WALES AND MAINLAND SCOTLAND)
Delivery Charge: £8.95
Despatch Service: Courier
We also have a ‘large plant’ surcharge for trees and large shrubs (service available UK Mainland only). Please contact us for a quotation.
PLANTS: SCOTTISH HIGHLANDS, UK OFFSHORE ISLANDS (SCOTTISH ISLANDS, ISLE OF MAN, ISLE OF WIGHT, ISLES OF SCILLY) CHANNEL ISLANDS (JERSEY AND GUERNSEY ONLY)
Postcodes: including but not limited to AB31, AB33-AB38, AB45, AB52-AB56, FK17-FK21, HS1-HS9, IV1-IV3, IV10-28, IV30-IV32, IV36, IV40-IV49, IV51-IV56, IV99, KA27, KA28, KW1-KW3, KW5-KW17, PA20-PA38, PA41-PA49, PA60-PA78, PA80, PH17-PH26, PH30-PH44, PH49-PH50, ZE1-ZE3
Delivery Charge: Please contact us for a quotation
Despatch Service: Courier
PLANTS: NORTHERN IRELAND
We can currently send plants to Northern Ireland although some plants may require a phytosanitary certificate. We will advise you by email of any delays to your order where a certificate is required.
Delivery Charge: From £36.00
Despatch Service: Courier
PLANTS: OVERSEAS
We regret that we do not send our plants overseas.
PLUG PLANTS
Plug plant only orders are sent out by Royal Mail : £3.00 delivery charge per order to England, Wales, Scotland, Highlands, Channel Islands, off Shore and Northern Ireland destinations. (A combined order of plants and plug plants will be sent out by courier and incur the relevant plant delivery charge as outlined above.)
SEED:
We regret that we no longer send out seed.
GIFTWARE AND GARDEN RANGE: UK INCLUDING NORTHERN IRELAND:
Individual Giftware Items with a value of more than £50.00:
Delivery Charge: £8.95
Despatch Service: Overnight Courier (insured and tracked)
All other Giftware and Garden Sundries:
Delivery Charge: from £5.95 to £8.95 depending on size/weight. (A combined order of plants/small gifts/gardening sundries will be sent out by courier and incur the relevant plant delivery charge as outlined above.)
Delivery Service: varies
GIFTWARE AND GARDEN RANGE: OVERSEAS
Please email us for a delivery quotation.
We regret that we have suspended our mail order service to all EU countries (including Republic of Ireland).