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Mail Order Service

Mail Order Service

Three ways to order:

1. Online Shop
2. Telephone
3. Postal

Secured by SagePay
Mail Order Service: more ways to order

  • You can’t see what you are looking for in the Online Shop?
  • You are unsure about plant availability, sizes and prices?
  • You prefer to order in advance?
  • You live outside the UK?
  • You prefer not to shop online?

Our nursery stocks an even bigger range of plants and products than you will find in the Online Shop. In addition to mainland UK, we are able to deliver to Northern Ireland, Republic of Ireland and all other European Union countries and other selected destinations.

This is why we offer two more simple ways to order:

Telephone Ordering

Call us Monday to Friday 8:30am -5pm on 01384 401996

Postal Ordering

This is the best method for ordering plants or seed in advance (in particular hellebores and many of our more unusual speciality plants)

How to use our Postal Ordering Service

  • Print out the relevant order form from the right column
  • Select the plants or seeds that you require, indicating quantity required and price
  • Indicate with an asterisk (*) any possible substitutes that you would be happy to receive
  • Add the correct postage and packing
  • Provide all details requested: name, address, card details, specific instructions etc.
  • Complete the order summary box and total up the amount of your order
  • If paying by cheque, please read our advice on 'How to pay by cheque' and remember to enclose your cheque with your order
  • Return the form by post or fax

Prices of plants and seeds

Prices of plants and seeds are listed on most of our Order Forms but where this has not been possible please contact us by email This e-mail address is being protected from spambots. You need JavaScript enabled to view it or by telephone on 01384 401996 and we will happily provide more information.

Delivery Area and Charges

For more information please click here.

Japan: (Helleborus Ashwood Garden Hybrids only) please click here

Confirmation of Order

Orders by Telephone and Post: we will check availability and we will confirm acceptance of your order by email or telephone. You will receive a notification of when we will be despatching your order.

Payment

Orders by Telephone and Post: secure payment using Sagepay. All major credit cards are accepted apart from American Express and JCB cards. We accept cheques from the U.K. for orders by telephone and post but they must be undated and made out to a limited amount. More on paying by cheque.

Due to the high cost of bank handling charges for international cheques we can only accept payment from international customers by credit card.

Personalise your order

If you order is for a present add a special greeting at no extra cost. Simply let us know your greeting and the date you would like them to receive the item by and we will do our best to make your gift extra special. Add your request to the customer comments box at the checkout or on the paper order form.

Can’t see what you are looking for?

We may still be able to help! Please contact us by email This e-mail address is being protected from spambots. You need JavaScript enabled to view it or telephone on 01384 401996

The Gift Shop at Ashwood: Mail Order

The Gift Shop at Ashwood also offers a very friendly Mail Order Service for its full range of goods, including Moorcroft Pottery, Elliott Hall Enamels and Steiff Bears. For more information please click here.